Feedback Bubble guide

How to manage feedback from multiple websites in one inbox

Keep configuration separate for each website while using one consistent review and status workflow across your products.

Founders often operate a marketing site, application and several smaller products. Combining their messages is useful only when every item still carries a clear source and each website keeps its own configuration.

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One inbox with website filters for three products and a feedback detail panel showing the source site

Create a separate bubble for every origin

Each website should have its own public key, approved origin, visual style and feedback options. Do not reuse one configuration across unrelated sites.

Standardize the review states

A shared set of statuses makes it possible to review everything together even when the products differ.

  • New for unread feedback
  • Open for accepted work
  • In progress for active investigation
  • Resolved or Archived for completed items

Filter before making decisions

Use the combined inbox for awareness, then filter by website when planning work. This prevents a busy product from hiding patterns in a smaller one.

Make hearing your customers the easiest part of building your product.

Create a beautiful feedback bubble, install one tiny script and turn the next customer thought into something you can actually use.

Create your bubble