Feedback BubbleA good feedback button is noticeable when somebody needs it and quiet the rest of the time. The installation is only one part of the job; wording, position and the receiving workflow matter too.
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Annotated website showing recommended feedback button placement and the open feedback form
Decide what visitors can send
Use a small number of recognizable choices. Issues, ideas and questions cover most early-stage SaaS needs without asking the visitor to understand your internal workflow.
Choose a consistent position
Bottom-right is familiar, but it can collide with chat, cookie or accessibility controls. Use bottom-left when the right side is already occupied, then test mobile layouts and keyboard access.
Install and test the real journey
Add the generated loader to the deployed site, confirm the approved origin, send feedback from multiple routes and inspect what arrives in the inbox.
- Desktop and mobile
- Client-side navigation
- Long and short messages
- Success and error states
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