Feedback Bubble

Feedback Bubble guide

What is a website feedback button?

Learn how website feedback buttons work, what they collect and when they are a better fit than surveys, support forms or roadmaps.

Closed feedback launcher, open feedback form and submitted confirmation shown as three interface states

A website feedback button is an embedded control that lets a visitor share a message without leaving the page. It shortens the distance between noticing something and reporting it.

What it normally collects

The simplest buttons collect a category and written message. More complex products may add screenshots, recordings, ratings, surveys or public idea boards.

  • Bug or issue reports
  • Product ideas
  • Questions or general comments
  • Page and device context

How it differs from live chat

A feedback button is asynchronous. It creates an item to review rather than promising an immediate conversation with a support agent.

When it works best

It is particularly useful for products with active visitors but no need for a full support desk, behaviour analytics suite or public roadmap.

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