The journal

Ideas, notes, and useful things.

News, guides, and product updates.

4 August 2026 · Jonathan Jones

Customer Feedback Categories: Bugs, Ideas, Questions, and More

Learn how to categorise customer feedback into bugs, ideas, and questions so you can act on what matters and ignore the noise. A practical guide for indie SaaS founders.

Read post

Guides

3 August 2026 · Jonathan Jones

How to Collect Bug Reports From Users

A practical guide for indie SaaS founders and solo developers on collecting useful bug reports from users, reducing back-and-forth, and turning reports into shipped fixes.

Read post

GeneralProduct Updates

25 July 2026 · JonsTech

Feedback Bubble Is Now Live - Here's What It Does and Why I Built It

Feedback Bubble is a lightweight feedback widget for indie SaaS founders. Learn what it does, how to install it, and why direct customer feedback matters for small product teams.

Read post

Showing 19–21 of 21 posts